IT support · Dublin · Mon–Fri
Mac and PC support, networking, file servers, and Office 365 — run by one dependable point of contact instead of a rotating helpdesk queue. Built for busy teams who need their tools to just work.
What we do
Cross-platform troubleshooting, setup and maintenance for mixed Mac and Windows offices, so every team can work on the machines they prefer without friction.
Wired and wireless network design, VPN access, and connectivity troubleshooting across single- and multi-office setups — built to stay invisible when it's working.
Exchange, SharePoint, Teams and identity management — accounts provisioned, permissions kept tidy, and multi-factor authentication in place before a client asks for it.
NAS and on-premises file servers, or a clean migration to SharePoint and Box — set up so documents, archives and client files stay organised, backed up and easy to find.
Why techeads
Most small businesses don't need an IT department — they need someone who already understands what their office actually runs on, and who picks up the phone. That's the whole model.
Every call and email reaches the same person who already knows your setup — not a fresh technician reading a ticket for the first time.
Years of working inside small and medium businesses means less time explaining what your setup does, and more time fixing it.
Security, backups and updates are handled before they become a fire — multi-factor authentication and compliance included as standard.
No upselling, no jargon. If something doesn't need fixing, you'll be told that too.
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Read more →Less about the logo on the lid, more about how you manage updates, backups and access once you're past five machines. A practical checklist before your next hardware refresh.
Read more →Get in touch
Available Monday to Friday. Most messages get a reply the same day.